The redemption code is an upper-case letter/number combination with a dash (-) in the middle.
- Replacing the letter “I” with the number “1” and vice versa.
- Mistaking the letter “O” with the number “0”.
- Not including the dash ( - ) in the middle of the code
Adding spaces in-between the letters and numbers
If you are still experiencing issues with your code please contact customer service by calling 888-375-5487.