eScience Help Center

Recent updates

How do I cancel my order?
Article

Updated on Aug 19, 2020

Students Ordering Your Kit Ordering Your Kit
There's a Notice in My Kit Saying it was Shipped Without an Item. How do I Get the Missing Piece?
Article

Updated on Aug 19, 2020

Students Using Your Lab Kit Materials and Safety
My lab workbook/lab PDF is not downloading (or showing as a broken link)? How can I get this fixed?
Article

Updated on Aug 19, 2020

Students Using Your Lab Kit Curriculum and Software
What happens if some materials in the kit are broken or missing upon receiving?
Article

Updated on Aug 19, 2020

Students Using Your Lab Kit Materials and Safety
How Do I Cite eScienceLabs Content?
Article

Updated on Jul 22, 2020

Students Using Your Lab Kit Curriculum and Software
I am pregnant or breast feeding. Is it safe for me to use a lab kit?
Article

Updated on Jul 15, 2020

Students Using Your Lab Kit Materials and Safety
Does my Redemption Code come in the mail?
Article

Updated on Jul 13, 2020

Students Returns, Refunds, and Shipping Shipping
I am overseas at an APO/FPO address. Can I still get my kit, and do normal shipping standards apply?
Article

Updated on Jul 13, 2020

Students Returns, Refunds, and Shipping Shipping
Do you ship internationally? If so, are there additional shipping fees?
Article

Updated on Jul 13, 2020

Students Returns, Refunds, and Shipping Shipping
How do I dispose of my dissection specimens (fetal pig, sheep heart, cow eye, sheep brain, etc.)?
Article

Updated on Jul 13, 2020

Students Using Your Lab Kit Materials and Safety