eScience Help Center
Using Your Lab Kit
Instructor FAQ
3
My students did not receive Mineral C in their mineral kit (Equp7601-R). Do they need a replacement item?
My student reported that burner fuel leaked in their kit. What should I do?
I found your copyrighted contented on a different website. How can I report this to you?
Curriculum and Software
13
How do I set up a new account?
Where do I find the lab manual to start working on my labs?
I don’t understand my lab, and my instructor isn’t available to help. Can someone at eScience Labs help me?
I am using the eScience Labs website to access my curriculum. How do I submit my completed labs?
How do I know how to complete my labs?
I can't find my kit code. What do I do now?
Does the Virtual Urchin Microscope use Flash?
Do you disclose any information to outside parties?
How do you protect my information?
What is eScience Labs' Accessibility Statement?
My course includes Flash digital asset. How can I remove these assets from my course?
My lab workbook/lab PDF is not downloading (or showing as a broken link)? How can I get this fixed?
How Do I Cite eScienceLabs Content?
Materials and Safety
18
What is eScience Labs' safety policy?
How should I store the chemicals in my kit?
How should I store my dissection specimens?
What household materials do I need to provide for my labs?
I accidentally broke an item in my kit. Can I purchase an individual replacement item?
I made a mistake while performing an experiment. Can I get a replacement?
What happens if some materials in the kit are broken or missing upon receiving?
My test tube rack arrived flat, how do I fold my test tube rack?
The wax in my dissection pan arrived cracked. Can I still use my dissection pan?
My student-supplied material list calls for isopropanol, but I can't find it in stores. What can I use as a replacement?
How can I access the SDS for the chemicals in my kit?
There's a Notice in My Kit Saying it was Shipped Without an Item. How do I Get the Missing Piece?
I am pregnant or breast feeding. Is it safe for me to use a lab kit?
How do I dispose of my dissection specimens (fetal pig, sheep heart, cow eye, sheep brain, etc.)?
Biological Specimen Handling and Disposal
I am not seeing microbes growing on the nutrient agar/in the nutrient broth. What should I do?
I did not receive Mineral C in my mineral kit (Equp7601-R). Do I need a replacement?
My burner fuel leaked in my kit. What should I do?
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My test tube rack arrived flat, how do I fold my test tube rack?
Updated May 29, 2020
Assembling a Test Tube Rack
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